Siemens Asset Management Software Status Page

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FacilityDude - Error when logging in for MST clients

Incident Report for Siemens Asset Management Software

Resolved

This issue has been resolved. Thank you for your patience. Please contact support@brightlysoftware.com if you have any questions.
Posted Mar 23, 2026 - 14:26 EDT

Monitoring

Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience! Please contact support@brightlysoftware.com if you have any questions.
Posted Mar 23, 2026 - 11:46 EDT

Investigating

Our team is currently investigating an issue causing an error message in FacilityDude when logging into an application. The issue is impacting clients in the Mountain Standard Time (MST) zone. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact support@brightlysoftware.com if you have any questions.
Posted Mar 23, 2026 - 11:16 EDT
This incident affected: SchoolDude and FacilityDude Products (MyFacilityDude).