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We are continuing to investigate additional reports of latency in Event Manager and have escalated the issue to our highest priority. Our teams are actively working on additional improvements and resolution as quickly as possible. We apologize for the disruption and will continue to post updates on this page. Please contact ams-events-support.si@siemens.com if you have any questions.
Posted Aug 20, 2026 - 09:57 EDT
Monitoring
Our team has implemented a fix for this issue. Services have been restored in most areas and are working properly. We will continue to monitor all systems to ensure full restoration. Thank you for your patience!
If you experience latency when opening Event Details from the Pending Events list, a workaround is available. Use the Event List, filter for Pending events, and open Event Details from there. This provides access to the same events through a faster path while our team continues investigating improvements to the Pending Events workflow.
We continue to investigate this issue as our highest priority. We apologize for the inconvenience and will continue to provide updates on this page. Please contact ams-events-support.si@siemens.com if you have any questions.
Posted Aug 12, 2026 - 13:40 EDT
Investigating
Our team is currently investigating intermittent latency issues when working in Event Manager. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact ams-events-support.si@siemens.com if you have any questions.
Posted Aug 11, 2026 - 09:58 EDT
This incident affects: Event Management (Event Manager).