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Issue Submitting Support Cases in Maintenance Manager for Education, Maintenance Manager for Manufacturing, Work Manager, and Transportation Manager

Incident Report for Siemens Asset Management Software

Resolved

This issue has been resolved and access to submit support cases is restored. We appreciate you patience!
Posted Sep 23, 2026 - 14:00 EDT

Investigating

We are investigating an issue affecting Maintenance Manager for Education, Maintenance Manager for Manufacturing, Work Manager, and Transportation Manager where the in-product Help option for submitting a support case is currently unavailable.

While we work to resolve the issue, please contact Support directly using one of the methods below:

Maintenance Manager for Education, Maintenance Manager for Manufacturing, and Work Manager:

Email: ams-maintenancemanager-support.si@siemens.com
Phone: 877-655-3833

Transportation Manager:

Email: ams-events-support.si@siemens.com
Phone: 877-655-3833

We are actively investigating the issue and will provide updates as more information becomes available.
Posted Sep 23, 2026 - 11:01 EDT
This incident affected: Work and Asset Management (Maintenance Manager for EDU, Maintenance Manager for Manufacturing, Work Manager).